*ALL GUN SALES ARE FINAL*
* An adult signature will be required for all sales of airguns & product valued at over $500.00.
You must be 18 years old to purchase on our on-line store. (Must be 21 for certain products).
You are responsible to determine that no laws or regulations prohibit your purchase or possession of airgun or optics products and that there are no other reasons that you cannot legally purchase or possess the product.
Airgun Return Policy
*ALL AIRGUN SALES ARE FINAL*
You have 48-hours from receiving your order to report any missing items or physical damage. Please test all your products to make sure they are functioning correctly as soon as possible. We have a 15-day return policy, returns of product must be defective and the refund will be issued in the form of a store credit.
Restocking Fee: Items that are returned for reasons outside of defectiveness will be subject to at least a 25% restocking fee. This amount may be higher upon evaluation of the situation.
*PayPal has stopped refunding processing fees to customers (11/20/2019).
* Credit card processing companies stopped refunding processing fees (09/15/2019)
All items Purchased with an electronic payment form ( credit card or PayPal) and cancelled prior to shipping are subject to a 3% processing fee. .
All optic warranty related issues will be worked with the manufacturer directly. Optics that have been mounted cannot be retuned. Inspect the optic prior to mounting. Any warranty issued will be handled by the respective manufacture.
• We will prosecute fraudulent orders.
•Because of the nature of the products that Edgun West, we must perform an extensive validation of orders. This may include verification of shipping and billing information, phone calls to customers, verification of valid e-mail, cardholder information and cardholder authorization.
• Fraudulent orders will be prosecuted to the full extent of the law.
• Price and availability are subject to change without notice. However, we do our best to provide our customers with up-to-date and error free product information. In the event that there is a pricing glitch or mistake, EDgun West is not obligated to honor pricing mistakes. If you place an order and it is found to contain a pricing error we will contact you by email or phone to inform you that your order can't be fulfilled. Your credit card will not be charged.
• We reserve the right to speak to only the card holder. If a fraudulent order is suspected we will wish to speak with the card holder and a phone number must be given to us. The cardholder can not call us.
• Order tracking and shipping information is available after an order that has been confirmed, billed to the customer and shipped.